FAQ

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Do I need to register?

You will need to register an account with us in order to shop our store. This ensures we have a profile with contact information should we need to contact you for any order purpose. Once registered, you can login in next time you visit the store and not have to provide your profile again. 

To register as a user, click here or on Register when checking out.

Category: Getting started
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Can I change my delivery address?

We unfortunately can’t make changes to your delivery address once payment has been received and you have received your Payment Confirmation email.

Category: Delivery
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When will my order be delivered?

On receipt of your order, we will endevour to fulfill and have your order delivered order within 3 business days thereafter.

This is based on the reliability of our delivery partners, and subject to change for deliveries to regional or remote areas. We will keep you notified on email through the process.


Category: Delivery
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What are my delivery options and how much does it cost?

To make it cheaper for our shopper, we provide a variety of delivery options on check-out.


FREE DELIVERY

1. Free shipping for all orders over R600 - couriered direct to your delivery address specified, usually within 2 days from receipt of order. We will email you once dispatched.

2. Collect from Subaru Southern Africa - Corner Ayrshire Avenue & Hereford Street, Longmeadow Business Park, Edenvale, 1609. We will email you know once your order is ready for collection. Click here for a SSA Map


DELIVERY CHARGE

1. R145 delivery fee for all orders under R600 - couriered direct to your delivery address specified, usually within 2 days from receipt of order. We will email you once dispatched.

2. R95 delivery fee to your closest Subaru dealership. We will email you to advise when your order is ready for your collection from our dealer. 


For our national Dealership listing, click here 



Category: Delivery
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How to contact us?

Subaru Southern Africa is located at the Corner of Ayrshire Avenue & Hereford Street, Longmeadow Business Park, Edenvale, 1609.

Feel free to contact us at subarushop@subaru.co.za or call us on 011 608 0116 and ask for the Marketing department.

Category: About Us
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Who operates this store?

This store subarushop.co.za is operated and managed by Subaru Southern Africa, the official distributor for Subaru vehicles and parts for Southern Africa. We are the single vendor for all items on sale within this store.
Category: About Us